Hearing Aid Repair and Maintenance
Hearing aids are comprised of tiny electrical components that may experience wear and tear over time. If this is the case, you will likely need to visit your hearing professional to have the problem assessed. Whether it is simply due to aging or the units have been exposed to moisture, excessive wax, debris or physical damage, you’ll want your hearing specialist to evaluate the extent of repairs needed.
*Remote adjustments are now available with some devices. Please confirm with the office if this applies to your instruments. If you are having difficulties, a convenient appointment may be set up right from the comfort of your own home for sound modifications to your hearing aids! This is a fantastic option!
Common hearing aid issues
You may try to turn the hearing aid on in the morning and find that there is no sound or you may find that the battery door has come unhinged. These things do happen, even when the hearing aids are properly cared for. If you should experience an issue that requires a repair, take the hearing aids to your hearing care professional. They are equipped and trained to evaluate and diagnose broken hearing aids. Some minor hearing aid repairs can be done in the office setting in a short period of time; others may need to be sent to the manufacturer for repair. Your hearing professional can help determine what kind of a repair is necessary if you feel your hearing aid is not working properly. Your hearing specialist will work as a liaison between you and the manufacturer should it require being sent away, to ensure you are up-to-date and know when you’ll be getting your devices back.
Hearing aid repairs
If you are a current patient and have hearing aids that were not fit in our office, we are happy to try to repair your hearing aids. We are able to service most major manufacturers of hearing aids and can advise you as to whether yours is a brand we service. Hearing aids come with a warranty when purchased new. If your warranty has expired, it is still possible to repair most hearing aids for a small fee depending on the extent of the repair and the age of the hearing aid. Depending on the hearing aid manufacturer, this repair may come with a new year-long warranty. In the event your hearing aid is severely damaged and unable to be repaired, our professionals will work with you to determine what devices would be best for your current needs. Your hearing professional will provide you with details when you bring your hearing aid into the office.
Hearing aid maintenance
One easy way to keep your hearing aids in good working order is by properly caring for and maintaining the devices. This means cleaning them daily with a dry cloth, removing batteries at night to allow any moisture to evaporate and examining them periodically for any scratches, cracks or damages. Remember to talk with your hearing care professional if you discover any kind of malfunction or damage to your device.
Occasionally hearing devices require some adjustments to the sound; particularly as you are getting accustom to new devices and perhaps are ready for a consistent increase in volume. Your hearing professional can help you with this either in the office with an adjustment appointment, OR conveniently within your own home should you have some of the newer devices with Live Assist technology (please inquire). With Live Assist you can schedule an appointment and a hearing professional can adjust your device while you are in the comfort of your home through your phone app – similar to a zoom call!